- You will always need to sign in to make purchases.
- For new shoppers, please sign up for an account so that our system can remember your shipping details.
- Click on “add to bag” to add item(s) to your shopping cart.
- After you have finished shopping, click on “Shopping Bag” at the top right hand corner of the page.
- At the “Payment Information” page, please enter the respective redeem code, if any, for vouchers or coupons.
- Follow the instructions to guide you through the checkout process.
- If you have any special requests about your purchase (e.g. no invoice because it is a gift etc), or if you want to include a message for the recipient, please include it in the “Add Comments About Your Order” box.
- After confirming your order, you will receive an email confirming receipt of your order with your order number and registered post tracking number if you have opted for registered mail.
- You can always check the status of your order by signing in to “My Account”.
Please do not claim that you have made payment if you have not made any. We will not hesitate to take action against fraud cases.
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Payment Modes
Singapore Shoppers
- DBS/POSB ATM Transfer
- Internet Banking – DBS/POSB, UOB, Citibank
- Credit Card – VISA/MASTERCARD
Overseas Shoppers
- Internet Banking – DBS/POSB, UOB, Citibank
- Credit Card – VISA/MASTERCARD
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- Our bank account number is DBS Current Account, 029-902715-8.
- Please note that payment has to be made within 48 hours upon purchase. Failure to do so will result in priority automatically given to other interested customers.
- Please reply to our email after payment and quote your order number, transaction number, transaction date and time.
- ATM receipts should be retained until we have confirmed your payment.
- After payment is verified and confirmed, your orders will be sent out the next working day.
- However, processing time may take longer during festive holidays or sales period.
- You will be notified via email when your order has been sent.
Singapore Post will handle all local delivery. There are 2 options available during checkout.
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Standard Mail
- The delivery time for standard mail is approximately 2 to 3 working days. (Please contact us if you need same day courier service.)
- Shoppers will not be able to track their orders for this mode and will assume liability for all risks.
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Postage rates for this service are as follow.
- 1 item – $1.00
- 2 items – $2.00
- 3 items – $2.50
- 4 items or more – free! ($2.24 is still applicable for registered mails)
Registered Mail
- The delivery time for registered mail is approximately 3 to 4 working days. (Please contact us if you need same day courier service.)
- Shoppers will be given a tracking number by us via email and will be able to track their orders.
- Delivery is guaranteed by Singapore Post Ltd.
- Postage rate is an additional $2.24 on top of normal standard mail rates.
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Our self-collection days are on Tuesdays and Thursdays from 1400hrs to 1800hrs. If you choose this option during checkout, please state in the comment box the exact date, day and approximate time you will arrive to collect your order.
All overseas delivery will be handled by Singapore Post and delivered via registered airmail.
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Speedpost Air Parcel
- The standard mode of delivery for overseas parcels.
- Low on costs, high on reliability.
| Malaysia, Thailand, Taiwan, Australia, New Zealand, South Korea |
6 to 8 working days |
| Japan, Hong Kong |
5 to 7 working days |
| China, Philippines, United Kingdom |
7 to 10 working days |
| Indonesia, Canada |
7 to 12 working days |
| USA |
10 to 14 working days |
Speedpost Worldwide Courier (EMS)
- The express mode of delivery we use for urgent orders.
- Next day delivery available to destinations listed in blue.
| Hong Kong |
1 to 2 working days |
| Kuala Lumpur, Bangkok, Jakarta, Batam |
1 to 3 working days |
| Taiwan, Seoul, Brisbane, New Zealand |
2 to 3 working days |
| Beijing, Shanghai, Xiamen, Osaka, Tokyo, London |
1 to 4 working days |
| Philippines, USA, Canada |
2 to 4 working days |
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